FREQUENTLY ASKED QUESTIONS
Is the product water resistant?
Yes, Wings Alpha comes with IPX5 water and sweat resistance which means you can use them in rains and light splashes. However, you cannot submerge them in water so you cannot swim wearing them.
What is the total play time?
One single charge of earbuds provides 3-4 hours playtime. With the 400mah total playtime is 16 hours.
Can I use any one earbud as a single earbud?
Yes, you can take any one earbud out of the case and that earbud will connect to your phone. If during single earbud usage, you want to use the other one also, you can take out the other earbud from the case and both earbuds will auto pair with each other.
During calls, is the voice audible from both earbuds?
Yes you can hear the voice from both earbuds on call.
How many mics are there in total?
There are a total of 2 mics. 1 mic in each earbuds.
How can I see the battery level of the earbuds?
Firstly, your earbuds need to be connected to your mobile or laptop. Go to the Bluetooth setting in your device. The battery percentage remaining will be mentioned next to your paired earbuds name.
How will I know when the charging case is fully charged?
When you put the charging case on charging, the charging case will flash red LED light and once the charging case is fully charged the red LED will stay red.
Does it have active noise cancellation?
No, Wings Alpha provides Passive Noise Cancellation due to the snug fit of the earbuds into the ear cavity to block out the surrounding noise.
Is it compatible with ios, Android and Microsoft Windows on Laptop?
Yes it is compatible with all operating systems including mobiles, laptop, desktop and tabs.
FREQUENTLY ASKED QUESTIONS
Does it has a dedicated game mode button?
Yes, Phantom 1100 has a dedicated button to switch between Game mode and Music mode.
What is the total playtime of Wings Phantom 1100?
The total Play time of Phantom 1100 is upto 60 hours.
How to pickup an incoming call on Wings Phantom 1100?
When there is an incoming call, the earphone will issue a voice message, press the Multifunction button once to answer the call, or use your mobile phone to answer it.
How to reject an incoming call on Wings Phantom 1100?
When there is an incoming call, the earphone will issue a voice message, long press the Multifunction button for 2 sec to reject the call, or use your mobile phone to reject the call.
How to hangup an ongoing call on Wings Phantom 1100?
Press the Multifunction button once or use your mobile to hang up your call.
How to activate voice assistant?
Press and hold multifunction button for 2 sec to activate voice assistant.
How will I know that the Phantom 1100 is fully charged?
Once the neckband is completely charged, the blue light will go always ON.
Which charging adapter should be used to charge Wings Phantom 1100?
Not more than 5V, 1A USB type-C charging.
What is the ENC feature in Phantom 1100?
Phantom 1100 is equipped with ENC (Environmental Noise Cancellation). This is a high- end hardware feature that eliminates the ambient noises during calls to deliver a clear calling experience.
Is Phantom 1100 compatible with iOS, Android and Microsoft Windows on laptop?
Yes, it is compatible with all operating systems including mobile, laptop, desktops and tabs.
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