FREQUENTLY ASKED QUESTIONS
Is the product water resistant?
Yes, Wings Alpha comes with IPX5 water and sweat resistance which means you can use them in rains and light splashes. However, you cannot submerge them in water so you cannot swim wearing them.
What is the total play time?
One single charge of earbuds provides 3-4 hours playtime. With the 400mah total playtime is 16 hours.
Can I use any one earbud as a single earbud?
Yes, you can take any one earbud out of the case and that earbud will connect to your phone. If during single earbud usage, you want to use the other one also, you can take out the other earbud from the case and both earbuds will auto pair with each other.
During calls, is the voice audible from both earbuds?
Yes you can hear the voice from both earbuds on call.
How many mics are there in total?
There are a total of 2 mics. 1 mic in each earbuds.
How can I see the battery level of the earbuds?
Firstly, your earbuds need to be connected to your mobile or laptop. Go to the Bluetooth setting in your device. The battery percentage remaining will be mentioned next to your paired earbuds name.
How will I know when the charging case is fully charged?
When you put the charging case on charging, the charging case will flash red LED light and once the charging case is fully charged the red LED will stay red.
Does it have active noise cancellation?
No, Wings Alpha provides Passive Noise Cancellation due to the snug fit of the earbuds into the ear cavity to block out the surrounding noise.
Is it compatible with ios, Android and Microsoft Windows on Laptop?
Yes it is compatible with all operating systems including mobiles, laptop, desktop and tabs.